00:36 - Welcome\/Topic introduction<\/p>\n
01:00 \u2013 Are \u201ebad news\u201c really \u201egood news\u201c? According to media research, negative headlines attract more attention. But why do reports about, for example, layoff figures make the front page, while reports about hiring figures don't? Don't Germans much prefer to receive positive news? And can we actually train our brains to think more positively rather than negatively?<\/p>\n
11:30 \u2013 Is the customer still king? This week's question addresses a topic close to our hearts \u2013 customer service. Human service is increasingly being replaced by digital offerings. But what does this mean for customer well-being, and what should good service actually cost?<\/p>\n
23:50 \u2013 Sharing instead of owning: The sharing economy \u2013 this term is considered a possible answer to the issues of sustainability, community, and affordability. But what exactly is this so-called "sharing economy," and how promising is this concept? In our topic of the week, we discuss the various forms of "sharing" \u2013 from car sharing and Airbnb to borrowing a drill from a neighbor and sharing knowledge in online forums. What will prevail, and what won't?<\/p>\n
Look forward to another exciting episode full of insights into our research in the new year. We hope you enjoy listening!<\/p>","protected":false},"author":37,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[67],"class_list":["post-4311","post","type-post","status-publish","format-standard","hentry","category-podcast","tag-zukunftserwartungen"],"acf":{"ausgabe_nummer":"Podcast, Staffel 2 - Folge 09","pdf-download_dateiname":"www.stiftungfuerzukunftsfragen.de_podcast-bad-news-are-good-news-kunde-koenig-teilen-statt-besitzen.pdf","podcast_embed_code":"