Why Germany is becoming a service desert
Good service is one of the most important competitive factors in retail, yet only a quarter of Germans feel that it exists in Germany. Is Germany really becoming a service desert?
Good service is one of the most important competitive factors in retail, yet only a quarter of Germans feel that it exists in Germany. Is Germany really becoming a service desert?
Good service is a crucial competitive factor in retail, yet only a quarter of Germans feel it actually exists in Germany. In this episode, discover fascinating findings from our research on consumerism and why the customer should once again be king.
Women are more likely to graduate from high school than men and generally achieve better grades in university. Nevertheless, they are ultimately less successful – why? In this episode, you'll learn not only many fascinating facts and figures about the current and future situation of women in our society, but also how German citizens view gender roles and where these views are currently heading.
71 percent of citizens believe that men have a responsibility to take on more family responsibilities and better reconcile their careers with family life. Among women, this figure rises to three-quarters, while among men it is still two-thirds.
If people were free to choose whether they wanted to live in the past or the future, two thirds would opt for the past. Compared to the past, the desire to live in the past is even increasing. The younger generation of under 35-year-olds is somewhat more optimistic, although the majority of this age group (56%) would also opt for the past.
As is so often the case in life, the gap between desire and reality is significant when it comes to volunteering. Two-thirds of Germans would like to volunteer, but in reality, less than a third are regularly involved. In this episode, you'll learn not only the reasons for and against volunteering, but also what concrete steps can be taken to ensure the future viability of volunteering.
If people were free to choose whether they wanted to live in the past or the future, two thirds would opt for the past. Compared to the past, the desire to live in the past is even increasing. The younger generation of under 35-year-olds is somewhat more optimistic, although the majority of this age group (56%) would also opt for the past.
Was everything better in the old days? Or was it? The majority of Germans would prefer to live in the past if they had the choice. And after the age of 35, they also tend to stop making plans for the future. In this episode, you'll learn not only why it's worth choosing the future – because things certainly weren't better in the past – but also why it's so important to dream and plan throughout your life.
The European Parliament elections will be held on June 9th. But how important is this for Germany? How European do Germans feel, and how do they assess the future of Europe? Will we grow closer together, or drift further apart? In this episode, find out how a European identity can develop and what significance this has for our future.
The values of tolerance, politeness and honesty are fundamental pillars of social interaction and shape behaviour in society. A large majority therefore take it for granted to listen to others, to respect other ways of life or to express their own opinion in the event of differences of opinion. Honesty, on the other hand, especially in relation to the tax office, is not taken for granted by quite as many.