Service with substance: What is personal advice still worth?
Whether at a travel agency, when buying a kitchen, or during a financial consultation – personal advice remains in demand. But how much are we willing to pay for this kind of expertise? And how is the relationship between trust, information, and purchasing decisions changing? In this episode, find out why personal advice remains relevant for many people despite digital alternatives, what it takes for it to be perceived as valuable – and how its importance might change further in the future.




